Mystery Shopping Report Sample
There were 25 yes and no questions to answer and the description of what happened.
Mystery shopping report sample. Kevin leifer august 10 2016. You need the right people shopping your stores. If you re a restaurant bank qsr home improvement retailer clothing retailer car dealership manufacturer real estate conglomerate or any organization looking to have quality photographs added to your mystery shopping reports contact us today. Become a better mystery shopper with these tips.
The goal is to end up with a play by play account from arrival to departure. Have secret shoppers discreetly and conveniently observe and gather feedback. Not all mystery shopping programs are created equal. Here is a mystery shopping sample report i did for a restaurant in texas in 2009.
Understanding this helps retailers. These are meant to be used as a guide feel free to put your own spin on them. I recommend making four of your own writing samples that can be used when filling out applications to mystery shopping companies. A mystery shopper report is how you feed back your experience.
Other programs fail to deliver on all three. A mystery shopper report example. Great report good grade opportunity for more or better paying shops. Capture feedback in real time with the use of your mobile device or tablet with iauditor you can.
It was asked to give 4 points for each yes question and 0 points for each no. Mystery shopping report writing tips to help you submit a more accurate and complete report. Here we ll share 35 sample mystery shopping survey questions and explain the most brand appropriate and cost effective way to tackle these surveys. Some yield customer experience insights that are reliable useful and ultimately very profitable.
A great place to start mystery shopping is marketforce and they have a wide choice of food shops. Mystery shopping report pdf samples will really help you to understand what is required. When in doubt look at the format on the sample and use it as a guide. To get the results you want out of your mystery shopping program you need to know which questions to ask and the best way to ask them.
Mystery shopper checklist app. Top ten shopper mistakes. Sample mystery shopping report summaries narrative the following are examples of descriptive and objective summaries from well written mystery shopping reports. And how it affects the potential for making more money.
It is an essential part of the process so people can understand the way their service makes people feel. A seelevel hx mystery shopping report sample can be seen below. 35 sample mystery shopping survey questions for retail brands. This is where things can get difficult if you are underprepared with your paperwork and your organisation.
You must comment on any questions that you answered no to.